Privacy Policy

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our online store, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

 

CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at contactus@ladder.my.

 

DISCLOSURE

We may disclose your personal information if we are compelled by law to do so or if you violate our Terms of Service.

However, we will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

 

SECURITY

Payment Information

We do not collect or store any payment information. All transactions are processed through iPay88 and will be subjected to their security standards and policies.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify and update this privacy policy at our discretion without prior notice. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

QUESTIONS AND CONTACT INFORMATION

If you have any doubts or require any clarification, please do not hesitate to send us an email at contactus@ladder.my.