Terms and Condition

General conditions

Prices listed on our website are final and non-negotiable. However, for corporations we do have special rate subject to quantity purchase.
Orders paid before 12.00pm on Monday-Friday (except for public holidays) will usually be shipped on the same day if the product is in stock.
Good solds are not returnable or exchangeable.
We reserve the right to change the price without prior notice. In the case of our system being hacked, malfunction or description is inaccurate, we reserve the right to cancel the order and return full amount if payment has been made. 
We do not accept payment via PayPal or cheque.


There are no explicit warranties for ladders due to the nature of the application of such products.
However, we warrant that our products should be free from manufacturing defects. In the rare occasion where a manufacturing defect occurs, please contact us so that we may assess and remedy the situation for you to the best of our abilities.


Shipping lead time would not usually exceed 7 working days from the placement of order.
Product(s) in stock will be shipped out the same day or the next and will usually arrive the day after.
We ship our products using express courier and would therefore be unable to entertain specific deliver times.